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IMPORTANT MESSAGE REGARDING COVID-19:
WEB ORDERS WILL NOT PROCESS FOR 3 WEEKS DUE TO THE MICHIGAN STAY-AT-HOME ORDER, EFFECTIVE 3/24.
WE UNDERSTAND THE INCONVENIENCE OF THE SITUATION AND APOLOGIZE FOR THESE DELAYS. IN THE MEANTIME, WE APPRECIATE YOUR PATIENCE AND WILL RESPOND TO YOUR REQUESTS AS SOON AS POSSIBLE.
WE WOULD ALSO LIKE TO REMIND OUR VALUED CUSTOMERS THAT OUR AUTHORIZED DEALERS MAY BE ABLE TO FULFILL ORDERS WITHOUT DELAY, DEPENDING ON THEIR CURRENT SITUATIONS AND RESTRICTIONS.
OUR CUSTOMER SUPPORT PLEDGE
Vanguard prides itself on providing exceptional customer service and support - In fact, we believe it is the most important thing we do.
We generally respond to e-mails within 1 business day for customers based in the USA & Canada. Please check your SPAM box if you do not have a response within 2 business days. Customers in other countries may experience a longer response time if we have to forward your message to your local office for assistance.